🛒 Terms & Conditions

Welcome to The Shopee Corner. By accessing or purchasing through theshopeecorner.com, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions (“Terms”).

These Terms apply to all visitors, users, and customers of our Website and govern the browsing, purchasing, and use of our services.
If you do not agree with these Terms, please do not use our Website or make any purchase.

1. General Terms & Use of Website

Important Notice

By completing a purchase or accessing our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with any other policies or notices referenced herein.

1.1 Business Identity

The Shopee Corner operates as an independent trading name, providing curated lifestyle products through our online platform at theshopeecorner.com.

1.2 Scope of Terms

These Terms and Conditions apply to all visitors, users, and customers of our Website, including those who browse, register, create an account, or make purchases through our online store.

1.3 Jurisdiction and Service Area

The Shopee Corner is an Australia-based business, and all transactions are processed in Australian Dollars (AUD). We primarily serve customers within Australia but also provide shipping to selected international destinations, including the United States, Canada, and selected European and Asian territories.
All sales, disputes, and transactions are governed by the laws of the State of Queensland, Australia.

1.4 Age Restrictions

To make a purchase on our Website, you must be 18 years of age or older. Users under 18 years of age may only use this Website with the involvement and consent of a parent or legal guardian.

1.5 Amendments to Terms

We may update or amend these Terms and Conditions at any time, and continued use of the site means you accept the new terms. It is your responsibility to check this page periodically for changes.

2. Pricing & Payment

2.1 Product Pricing

All prices displayed on theshopeecorner.com are listed in Australian Dollars (AUD) by default.
Prices are inclusive of GST for orders delivered within Australia and exclusive of GST for international purchases, where applicable. International customers are responsible for any import duties, customs fees, or local taxes that may apply in their respective countries.

2.2 Payment Methods

We currently accept Visa, Mastercard (Debit and Credit Cards), and PayPal for all online transactions.
All payments are processed securely through third-party payment gateways, and The Shopee Corner does not store or have direct access to customers’ full payment information.

2.3 Pricing Accuracy & Changes

The Shopee Corner strives to ensure that all product prices, descriptions, and details are accurate at the time of publication. However, we reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed for a product listed at an incorrect price.
Prices and promotional offers are subject to change without notice, and all transactions will be charged at the price displayed at the time of checkout.

2.4 Billing Authorisation

By completing a purchase on our Website, you authorise The Shopee Corner to charge your nominated payment method for the total amount of your order, including any applicable taxes, delivery fees, or surcharges.

3. Shipping & Delivery

3.1 Delivery Areas

The Shopee Corner delivers Australia-wide and to selected international destinations, including the United States, Canada, and selected European and Asian territories.
All orders within Australia are shipped via Australia Post, while international orders are handled by Australia Post’s international network and its counterpart postal services in the destination country.

3.2 Delivery Timeframes

Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Estimated delivery times are as follows:

• Australia: 3–7 business days

• International: 7–21 business days (depending on destination and customs clearance)
  These timeframes are estimates only and may vary due to courier schedules, peak periods, or unforeseen delays.

3.3 Shipping Fees

• Australia: Free shipping on orders AUD $50+; flat rate of AUD $11.50 for orders below $50.

• International: Shipping fees vary by destination, starting from AUD $6.60 to $27.20.
  Final shipping costs are displayed at checkout.

3.4 Order Processing & Dispatch

We aim to process and dispatch all orders within 1–2 business days. Customers receive an email confirmation and tracking number once shipped. Orders placed on weekends or public holidays are processed the next business day.

3.5 Risk & Liability

Once an order has been handed to Australia Post or its international counterparts, The Shopee Corner is not liable for courier delays, losses, or damages that occur in transit.
Customers are responsible for ensuring accurate delivery information. Any costs related to re-delivery or redirection due to incorrect addresses are the customer’s responsibility.

4. Returns, Refunds & Exchanges

4.1 Eligibility for Returns

You may request a return or exchange if:

• The item is unused, in original packaging, and returned within 7–30 days of receipt.

• You provide proof of purchase and proof of return via email to info@theshopeecorner.com.
  Change-of-mind returns are accepted, but customers are responsible for return shipping costs.

4.2 Faulty, Damaged, or Incorrect Items

Under Australian Consumer Law (ACL), you are entitled to a replacement or refund for a major fault, and repair or replacement for minor issues.
If you receive a faulty, damaged, or incorrect item, contact info@theshopeecorner.com with supporting photos. We will cover return postage and issue a replacement or refund to your original payment method.

4.3 Return Shipping Costs

Customers pay return shipping for change-of-mind returns. The Shopee Corner covers shipping for defective or incorrectly shipped items.

4.4 Refund Method & Processing Time

Refunds are issued to the original payment method within 3–7 business days, depending on your bank.

4.5 Non-Returnable Items

Personalised products, undergarments, or items unsuitable for resale for sanitary reasons are non-returnable unless faulty or incorrect.

4.6 Return Authorisation

Please contact info@theshopeecorner.com before sending any returns. Unauthorised returns may not be processed or refunded.

5. Warranties & Liability

5.1 Australian Consumer Law (ACL)

All products sold by The Shopee Corner come with guarantees under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for major failures and repairs or replacements for minor issues.

5.2 Manufacturer Warranties

Certain items may include a manufacturer’s warranty provided by the brand or supplier. Customers should follow their instructions for warranty claims.

5.3 Customer Responsibility

Customers must follow all product care and usage instructions. Damage caused by misuse, neglect, or unauthorised modification is not covered under any warranty or refund policy.

5.4 Limitation of Liability

The Shopee Corner is not liable for indirect, incidental, consequential, or special damages (including loss of profits, data, or goodwill).
Our total liability for any claim shall not exceed the purchase price of the item in question.

5.5 Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, labour disputes, courier disruptions, or government restrictions.

6. Privacy & Data Use

6.1 Overview

We comply with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) in handling personal information collected via theshopeecorner.com.

6.2 Information We Collect

We collect information such as name, contact details, addresses, and payment information, as well as optional data like newsletter sign-ups and analytics data via cookies, Facebook Pixel, and Google Analytics.

6.3 Purpose of Collection

Your data is used primarily to process and deliver orders. With consent, it may also be used for optional marketing and promotional updates.

6.4 Data Sharing

We only share necessary information with Australia Post and its international partners for shipping.
We never sell or rent personal data to any third party.

6.5 Storage & Security

Our Website is hosted by Hostinger and supported by trusted partners (including USANA and ClickBank).
Payments are processed through secure third-party gateways, and we do not store credit card information.

6.6 Cookies & Analytics

Cookies help improve your browsing experience. You can disable them through your browser, but some features may not function properly.

6.7 Customer Rights

Customers can access, correct, or request deletion of their information by emailing info@theshopeecorner.com. We will respond within a reasonable timeframe.

7. Intellectual Property

7.1 Ownership of Content

All logos, graphics, text, product images, videos, and designs on this Website are the property of The Shopee Corner and are protected by copyright and trademark laws.

7.2 Restrictions on Use

You may not copy, reproduce, modify, or distribute any content without written consent. Unauthorised use may lead to legal action.

7.3 Third-Party Content

Trademarks, logos, or images of third-party brands (including USANA and ClickBank) remain their property. Their use on this Website does not imply endorsement or partnership.

7.4 Customer-Generated Content

By submitting reviews, testimonials, or photos, you grant The Shopee Corner a non-exclusive, royalty-free licence to use such content for marketing or promotional purposes.

8. Dispute Resolution & Governing Law

8.1 Informal Resolution

If a dispute arises, please contact info@theshopeecorner.com first to seek an informal resolution before initiating legal action.

8.2 Negotiation and Mediation

If unresolved, both parties agree to negotiate or mediate in good faith before resorting to court proceedings.

8.3 Governing Law

These Terms are governed by the laws of Queensland, Australia, and the laws of supplier jurisdictions where applicable.
All disputes shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

8.4 International Sales and Jurisdiction

International customers agree that all purchases and disputes are governed by Australian law and subject to the non-exclusive jurisdiction of Australian courts.